RESERVATION POLICY:
Executive Limousine billing policy:
All Reservations will be processed and executed immediately upon notice of intent to reserve a car.
All reservations require a credit card to confirm a reservation. Charges will be authorized immediately upon
reservation, and settled upon completion of reservation.
B. CANCELLATION OF RESERVATION
THE FULL FARE will be REFUNDED for cancellations in the two following cases:
I. Cancellations BEFORE the driver has already been dispatched (see Standard Dispatch Procedure above).
II. Acts of God, natural disaster, or failure of our vehicle.
If for any reason you cannot locate your chauffeur, to avoid
being billed as a no-show, do not leave your location without
contacting Executive Limousine. You must contact us by phone.
Call Executive Limousine at 1-800-323-3958 or 775-333-3300.
REFUND POLICY:
Executive Limousine refund policy:
All REFUNDS will be processed and executed within 72 hours of notice of refund, and will be by same type of payment.
A. RESCHEDULING OF AIRPORT SERVICE is possible at no extra charge, as long as rescheduling is requested before the driver is dispatched (see Standard Dispatch Procedure above).
B. CANCELLATION OF AIRPORT SERVICE:
THE FULL FARE will be charged for cancellations in the two following cases:
I. Cancellations after the driver has already been dispatched (see Standard Dispatch Procedure above).
II. If the passenger fails to be at the designated pickup location (no-show). If for any reason you cannot locate
your chauffeur, call Executive Limousine at 1-800-323-3958 or 775-333-3300.
To avoid being billed as a no-show, do not leave your location without contacting Executive Limousine.
You must contact us by phone.
LIMITATIONS OF LIABILITY:
Executive Limousine is not responsible for:
1. Loss or damage to luggage
2. Carryon items that may be damaged in transit.
3. Cash, jewelry and computers.
In no event shall Executive Limousine or any of its affiliates,
or any of their officers, directors, employees, agents, representatives,
information providers or licensees be liable for any direct,
indirect, incidental, special, consequential, punitive or other
damages (regardless of the form of action) arising out of
(i) use of the service by any person, including but not limited to any damage caused by any reliance on,
or any delays, inaccuracies, errors or omissions in, any information and content accessed over the service,
(ii) any use or inability to use the service for whatever reason, including but not limited to communications
failure or any other failure with transmission or delivery of any information accessed through the service, or
(iii) any goods or services discussed, purchased or obtained, directly or indirectly, through the service,
in each case even if advised of the possibility of such damages.
This Agreement shall be governed by and construed in accordance with the laws of the State of Nevada and the Federal
Arbitration Act, without giving effect to any principles of conflicts of laws, and you hereby consent to the
exclusive jurisdiction of the state and federal courts sitting in Washoe County, Nevada.
You and Executive Limousine agree that any and all disputes and claims relating in any way to this Agreement
(including the arbitration of any claim or dispute and the enforceability of this paragraph), with the exception
set forth in the next paragraph, shall be submitted to and resolved by means of confidential arbitration conducted
in the State of Nevada, Washoe County.
If you and Executive Limousine cannot agree on arbitrators,
the Presiding Judge of the Washoe County Superior Court shall appoint them.
The arbitration shall be conducted under the then prevailing Commercial Arbitration Rules of the American
Arbitration Association (AAA).
You and Executive Limousine may litigate in court only to compel arbitration
under this Agreement or to confirm, modify, vacate or enter judgment on the award rendered by the arbitrators.
The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
The United Nations Convention of Contracts for the International Sale of Goods, the application of which is
hereby excluded, will not govern this Agreement.
To the fullest extent permitted by applicable law, no arbitration
under this Agreement shall be joined to an arbitration involving any other current or former user of the Service,
whether through class arbitration proceedings or otherwise.
However, to the extent you have in any manner violated or threatened to violate Executive Limousine intellectual
property rights, Executive Limousine may seek injunctive or other appropriate relief in any state or federal
court in the State of Nevada, and you consent to exclusive jurisdiction and venue in such courts.
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